We pride ourselves on our Customer Service standards and hope that you agree.  As a customer, we hope you have been fully satisfied and are happy to help resolve any issues you may have directly.  Our customer testimonials show this!

If you have come to visit us and wish to share your experience, please use the form below and let us know how you felt.

Name
Email
Review Title
Rating
Review Content
Customer Reviews
4.9 rating based on 12,345 ratings
Overall rating: 4.9 out of 5 based on 80 reviews.

Satisfaction Survey Review

★★★★★
Staff was excellent and service was completed as promised.
- P. Kravitz

Satisfaction Survey Review

★★★★★
Thank you!
- J. Stevenson

Satisfaction Survey Review

★★★★★
Thanks Andrew & Staff!
- J. Johnston

Satisfaction Survey Review

★★★★★
Reliable, prompt, honest - great workmanship!
- Ideal Movers

Satisfaction Survey Review

★★★★★
Nice job!
- L. Newcomb

Satisfaction Survey Review

★★★★☆
Thank you.
- W. St. Cyr

Satisfaction Survey Review

★★★★★
Timely, thorough, extremely helpful. Can see why you all came so highly recommended. Thx!
- P. McCoy

Satisfaction Survey Review

★★★★★
The whole staff was wonderful. They were there when we "suddenly" needed a front end repair and gave us good counsel and a competitive estimate. We are very happy with the work & the entire experience.
- D. Christakos

Satisfaction Survey Review

★★★★★
You guys were great! No one wants to manage collision repairs, but you guys really took the stress out of it.
- R. Zoeller

Satisfaction Survey Review

★★★★★
I was so impressed by your going the extra mile when you weren't 100% satisfied with the first 'color match'. THANKS.
- J. Snowdon

Satisfaction Survey Review

★★★★★
We especially appreciate your care in matching the brown color -- the result is extraordinary!! Thanks again for mixing a second batch and repainting the Jetta.
- H. Seelig

Satisfaction Survey Review

★★★★★
Trunk opens automatically w/key better than before accident; always stuck a little.
- M. Peltier

Satisfaction Survey Review

★★★★★
People are very nice!
- L. Duan

Satisfaction Survey Review

★★★★★
Thank you for an excellent job with my car - Thank you for advocating for me with Geico to opbtain the parts & service to insure a quality repair and for keeping me updated throughout.
- C. Lynch

Satisfaction Survey Review

★★★★★
Very obliging, friendly efficient, and beat their own projected deadline. 100% happy. It has been so beautifully detailed, I feel like I have a new car!!
- M. Worcester

Satisfaction Survey Review

★★★★★
Thank you so much everyone for taking care of my car! You were all terrific!
- P. Field-Sadler

Satisfaction Survey Review

★★★★★
Thank you for making the process so simple. I appreciated the updates by phone and the timeliness of the completion of the work. Well done!
- K. Sheehan

Satisfaction Survey Review

★★★★★
Great service - cheerful, prompt!
- R. Stein

Satisfaction Survey Review

★★★★★
Excellent job on the car, looks brand new!
- E. Mont

Satisfaction Survey Review

★★★★★
A+++++. In most situations I would never go anywhere else if given a choice.
- C. Warywoski

Satisfaction Survey Review

★★★★★
Many thanks for your all great work.
- X. Long

Satisfaction Survey Review

★★★★★
Great service from the rental to dealing with insurance. The entire process was headache-free! Will come back here again!
- R. Chung

★★★★★
Superb Website
- Ria

★★★★★
One hardly ever brags about a good time had after an accident, but I am bragging about North Amherst Motors and the service they provided. They were unfailingly pleasant and, more important, very effective. The work was done effectively, promptly and in a professional fashion. The car we got back was in impeccable shape and we received it sooner than they had estimated. I literally cannot conceive of a way to improve this business.
- Douglas Raybeck

★★★★★
Had our car detailed at North Amherst Motors. Excellent experience. So clean and looks like new again. Very professional helpful staff. Thank you.
- Christina D Sackett

★★★★★
I was so happy with my experience! Fair pricing and fast estimate and turn around time. Everyone I interacted with was so nice and helpful. Im going to tell all my friends!
- Zoe Israel

★★★★★
Could they be any kinder? More professional? And thorough? I think not. Proud to recommend North Amherst Motors to all!!
- Gael Brown Humphrey

★★★★★
Always accommodating and fair. These guys consistently do reliable and timely work. I've always gotten the sense that they're looking out for me and my vehicle.
- Dean Katsaros

★★★★★
I called for a rental vehicle at 9:00. It was waiting for me 30 minutes later. Fantastic service and rates.
- Jeff M

★★★★★
These folks are the best. I wouldn’t go anywhere else. The service is exceptional. This business really knows what they’re doing. Prompt,thorough, and stress free from start to finish. Thank you, Amherst Motors!
- Kathi DeZenzo

★★★★★
Great service and quick turnaround!
- Mark

★★★★★
Fast reliable love my car
- Bonnie

★★★★★
We are very happy with the service we got. Imfrom the time we made the appointment to getting our car back the service has been wonderful. The car was well cleaned, which was amazing and we are very happy about the quality of repairs.
- Nadeesha

★★★★★
Friendly, reliable, and timely service! You folks are great and have a lifelong customer in me! Thank you!!
- Torin Moore

★★★★★
I was so impressed with the prompt and professional service regarding the repair of my Honda HR-V. Thank you!
- Lilian

Very good place

★★★★★
This is the second time I have gone and I’m completely satisfied with both repairs after my collisions good job thank you
- Marleny A.

Satisfaction Survey Review

★★★★★
Service was excellent and their work was top-notch. Very highly recommended!
- A. Klaum

Fabulous customer service

★★★★★
A extremely knowledgeable and helpful staff that makes the hassle of having car problems easy.
- Suzanne

Thank You

★★★★★
North Amherst Motors was excellent to me and my truck. Can’t say anything bad about the experience. 5 stars for sure
- James

Quick work!

★★★★★
I brought my car in after I was backed into, expecting to have to get the whole bumper replaced and it be a couple weeks process , my car was fixed in a day! They were able to fully fix the original bumper and it looks amazing! The Staff was super helpful going over everything they did to fix the damage and very quick to get my car in!
- Chantel

thanks!

★★★★★
Car works, and they were very accommodating around my job!
- Anna

Man that was fast

★★★★★
Brian was nothing but direct and honest. The service people have been missing from other places that is for sure. The team they have here is amazing. Multitasking to get things done quickly and correctly.
- Sean G

Truck Detail

★★★★★
I had my Toyota Tundra detailed at North Amherst Motors and it came out beautiful inside and out. I saw some friends that evening and they asked me if I got a new truck. Great job North Amherst Motors! Thank you!
- Wesley Goscenski

Excellent Service

★★★★★
Jocelyn was wonderful: pleasant, professional, and helpful. Great experience!
- Arnie Rosenbach

Van Rental

★★★★★
Competitive price and great service
- Benjamin Scherrer

Highly recommended

★★★★★
Honestly the best service I've had in a while. Staff was courteous; workmanship was reliable. Super thankful for everything they did to help me!
- L Kay

Car repair

★★★★★
Great service
- Sandra Petersen

Car repair

★★★★★
Great service
- Sandra Petersen

Great service

★★★★★
We have been using North Amherst Motors for several years to rent large vans for our family for trips and outings. The team is always so helpful and makes renting and returning a breeze. The 12 to 15 passenger vans are always, clean, well maintained, and so nice. Go to North Amherst Motors for impeccable service.
- Carrie

Great Experience

★★★★★
Excellent service, fantastic results. Highly recommended!
- Brian Stoffer

Hornets and excellent

★★★★★
My son brought his car in for a heater not working. It was a disconnected plug. They were honest and superb. As a parent 100 miles away it is refreshing that there is an honest shop out there while my son is at UMass.
- John Oteri

Hornets and excellent

★★★★★
My son brought his car in for a heater not working. It was a disconnected plug. They were honest and superb. As a parent 100 miles away it is refreshing that there is an honest shop out there while my son is at UMass.
- John Oteri

Hornets and excellent

★★★★★
My son brought his car in for a heater not working. It was a disconnected plug. They were honest and superb. As a parent 100 miles away it is refreshing that there is an honest shop out there while my son is at UMass.
- John Oteri

Great work

★★★★★
Beautiful work. They handle everything. Done on time. Friendly folks. What more could you ask for?
- Karen

Body work

★★★★★
My experience at Potters was very professional from start to finish. Andrew kept me informed through the whole experience and was so easy to deal with
- Christine White

Body work

★★★★★
My experience at Potters was very professional from start to finish. Andrew kept me informed through the whole experience and was so easy to deal with
- Christine White

Thank you

★★★★★
Thank you for your excellent customer service. I have always had excellent experiences at North Amherst Motors whether I’m having car repairs, or renting cars.
- Wendy Delaney

Thank you

★★★★★
Thank you for your excellent customer service. I have always had excellent experiences at North Amherst Motors whether I’m having car repairs, or renting cars.
- Wendy Delaney

Excellant rental service

★★★★★
Very easy and pleasant rental experience. A most pleasant and efficient staff. Great vehicle. Smooth rental process. Highly recommend.
- sandra saunders

Great as always

★★★★★
Excellent work never less than wonderful. Brigitte so efficient. Repair team great. Such a good local business. Go see them!
- V. Mark

Car rental

★★★★★
Thank you for a very quick, easy and friendly rental car experience. I have twice rented a car. Both times is was a breeze. Thanks!
- Beth

Satisfaction Survey

★★★★★
Always helpful, friendly staff. Prompt and timely with the work. Went out of their way to help me out during the pandemic! Thank you!
- Kadambari Devarajan

It doesn’t get better than this.

★★★★★
Knowledgeable, honest, and just a joy to deal with! Bryan & company always respond promptly and come through for you. You all are absolutely the best! Thank you!
- L. Dubinsky

Satisfaction Survey Review

★★★★★
Amazing staff and amazing work!
- J. Allen

Customer service

★★★★★
Rented a cargo van. Staff, as always, is great. They will make the process as easy as possible. A pleasure to work with.
- Alan Kasal

Well Done

★★★★★
Had pickup towed to Your company on a Sunday afternoon, drop key, contact info. My vehicle was safe. The mechanic was straight forward, repairs performed as stated & cost was less than at the dealership. Happy Camper on the road again.
- Darlene

Well Done

★★★★★
Had pickup towed to Your company on a Sunday afternoon, drop key, contact info. My vehicle was safe. The mechanic was straight forward, repairs performed as stated & cost was less than at the dealership. Happy Camper on the road again.
- Darlene

I love this place!

★★★★★
I have never had a more positive experience with an auto repair. Andrew was fantastic. It was actually a pleasant experience to get my bumper replaced. Definitely go here if you want an easeful, fair, and speedy experience !
- Dani Moscovitch

Excellent service

★★★★★
Thank you all for making the headache of two damaged cars a breeze to deal with. Repairs were done right the first time and the staff was wonderful to deal with keeping me updated on progress throughout the repairs. Highly recommend!
- Jenn Philipsen

Excellent service

★★★★★
Thank you all for making the headache of two damaged cars a breeze to deal with. Repairs were done right the first time and the staff was wonderful to deal with keeping me updated on progress throughout the repairs. Highly recommend!
- Jenn Philipsen

Collision repairs

★★★★★
Thank you for a great job! Your efficiency and expertise made this experience less stressful.
- Karen Corbett

Repairs

★★★★★
Once again NAM has delivered promt service at a reasonable cost. I have used NAM for over 30 years an have no complaints.
- George Dragon

Car repair

★★★★★
Friendly and knowledgeable!! Great service
- Todd

2014 silverado

★★★★★
Awesome service
- John Devine

2014 silverado

★★★★★
Awesome service
- John Devine

Thank you

★★★★★
Both the service and my interactions with the staff were excellent.
- Jonathan Kapsten

Passat work

★★★★★
Excellent work, friendly and knowledgeable staff. Best body repair in the valley
- Jay Alexander

Best Service Around

★★★★★
Amazingly friendly staff! It's a plus that you can rent a car while your car is being worked on. Mechanics here are super trustworthy, honest and timely. This is the only place I would bring my car to be worked on! I highly recommend North Amherst Motors and I always always refer people here as I have been a customer here for years!
- Amanda

Can Rental

★★★★★
Van was well equipped for our furniture moving needs- An easy safe and comfortable drive Would appreciate an email with final charges clarified. Would recommend this service to anyone who needs a good small commercial van for moving a modest amount of furniture or similar cargo. Thanks-Wm
- William R Simmons

Body work

★★★★★
All the staff from the mechanics to the office staff are top notch professionals and always update you at every stage of the process, I am very pleased at how my car turned out after the nasty accident I got in. I would recommend this place to anyone who needs car repairs. I would also use them in the future for all my repair needs.
- Daniel